top of page
Frequently Asked Questions
-
Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
-
What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
-
Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
-
My key is stuck in the door, can you fix it?Under Lock and Key will not only remove the key from the door, but can also repair the damaged lock or replace it if necessary.
-
What do I do if my car key gets stuck in the ignition?The first thing you should do is contact Under Lock and Key and we will have locksmith with you as quickly as possible. Never try to force your keys to turn as the key could break.
-
My window lock is broken, can you help?Yes, at Under Lock and Key we can install, repair and replace all kinds of window locks quickly and efficiently. We are available 24/7 for emergencies.
-
Will opening my car without a key cause any damage?At Under Lock and Key, we only use industry standard tools and equipment to open locked cars. These do not cause any harm or damage to vehicle.
-
Can you repair PVC door locks?We can repair all kinds of door locks, from PVC to composite. No matter what the problem is Under Lock and Key will have rectified as quickly as possible.
-
What are the benefits of a multipoint lock?Multipoint l multiple locking points at the top and bottom of the door providing extra security. Under Lock and Key can install multipoint locks on your front and rear doors.
-
I’ve bought a new house, should I change the locks?At Under Lock and Key we highly recommend changing he locks if you’ve just bought a new house, even if it’s just for your peace of mind.
-
I’ve lost my house keys, can you let me in?Yes, at Under Lock and Key we offer 24/7 service and will get you back inside your home without any hassle or stress and without causing any damage to your door.
-
What areas do you cover?Under Lock and Key is available in Kilkenny, Carlow, Kildare, Wexford, Offaly, Laois and Waterford. This includes all of our locksmith services from lock installations and repairs to car lock emergencies.
bottom of page